Other - Don’t be a victim of Vishing (Telephone Scam)

Vishing is on the increase and is a type of scam where fraudsters telephone you, posing as someone from your bank, building society or other organisation you trust.

They may ask you for information such as your memorable data or your card reader generated pass codes. They may tell you that you need to transfer money to another account to safeguard your money.

How to protect yourself

Don't give out your memorable data or card reader generated pass codes in response to any phone call.
Never transfer money to another account if told to do so over the phone.
Check the caller’s identity. Hang up and call back on a different phone ringing the official number that you know and trust for that organisation or bank. It’s important that you do this as the fraudster can stay on the line once you hang up.
Be alert to any warning messages posted on our your Internet Bank or other organisations website and make sure you read the conditions of the digital banking promise and Internet Banking t's & c's.